Cotiviti
U.S. Regional Lead UX Designer
Eden Prairie, MN
Aug 2019 – May 2020
Cotiviti provides healthcare tech for payment accuracy, risk adjustment, quality, and engagement, using data to cut costs, improve care, ensure accurate claims, and enhance retail outcomes. I designed a data analytics app for efficient government healthcare reporting. An entity under UnitedHealth Group, Optum State Government Solutions Ops refers to Optum’s operations and services that specifically support state governments in managing their health and human services programs.
• I led cross-functional teams to modernize a confidential West Virginia state infrastructure project, including intranet, public, and agency portals. Using advanced design tools, I created a comprehensive design system, managed prototyping, and finalized content, earning company awards for collaboration and innovation. My work reduced childcare costs by 58% ($21M in 2015 to $8.8M in 2025, saving $13.1M) while maintaining service quality.
